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Ask the Experts

Unsure when you need a new boiler? Not sure if your boiler is reaching the end of its life? Here, we cover all of your frequently asked questions, so you’re fully informed to take the next steps. If you still have questions, please don’t hesitate to contact our team today – we’re here to help!

What is a thermostatic valve?

A Thermostatic Radiator Valve, or TRV, allows you to control temperatures in every room with a built-in temperature sensor.

How can you control the heat using a thermostatic radiator valve?

A thermostatic radiator valve differs from a traditional, manual radiator in that you can control the temperature and set it to specific temperatures in each room. They work similarly to taps – if you wish to have a warmer room, then you can simply turn the valve up to its highest setting and vice versa. When used across your home, you can control the heat in every room, all from your centralised boiler system.

How do I know I need a new boiler?

  • If your boiler needs constant repairs or regularly shuts down.
  • If your boiler is consuming more energy and increasing your heating costs.
  • If you hear banging, whistling or gurgling sounds.
  • If your radiators take a long time to heat up.
  • If your hot water supply is unreliable.
  • If your boiler is over 10-15 years old.
  • If your boiler is leaking or dripping.
  • If your boiler has a low energy efficiency rating.
  • If your boiler does not pass a Gas Safe inspection.

What are the signs my boiler might stop working?

  • If your heating cuts out or doesn’t come on when it should.
  • If you have a sudden loss of hot water or inconsistent temperatures.
  • If you hear clunking, banging or whistling sounds.
  • If the boiler controls aren’t responding.
  • If your boiler is leaking water.
  • If you have a low boiler pressure.
  • If your boiler is displaying error codes or warning lights.
  • If your pilot light keeps going out.
  • If you can smell strange odours, such as metallic or burning smells.

How To Measure Up For a New Boiler

The journey to your new boiler is simple; all you need to do is contact us to discuss your central heating requirements. We will arrange a home visit to assess your boiler needs and will provide you with a FREE no-obligation quote. Whatever your situation, we can advise you on the best route to take.

Why does my boiler need an annual service?

A regular boiler service is essential to ensuring that your boiler runs safely and efficiently. What’s more, with newer boilers it is often one of the conditions of your manufacturer’s warranty.

An annual boiler service is vital to keep you safe and warm. A boiler service is undertaken to ensure that your boiler is performing as it should and to ensure that there are no faults. As part of your annual boiler service, our gas-safety engineers will conduct a Carbon Monoxide Test and check to see that it is running safely.

If our engineers identify a minor problem, we can provide you with a FREE no-obligation quote for remedial work to help avoid loss of heating and hot water at a later date.

My Boiler Pressure Keeps Dropping

If you’ve spotted your boiler pressure dropping with no explanation, we’re here to help. We can help you identify radiator leaks by inspecting your thermostatic radiator valves or lock shields, along with the boiler pressure relief valve. Perhaps you’ve been bleeding your radiators? If so, this could be the cause, and your system may need topping up. We can also discuss the type of boilers available to help you understand what type of boiler you’re dealing with and the best course of action. Contact us today for more information!

It’s Freezing Cold Outside & My Boiler Has Stopped Working

At Gas Connect, we understand how frustrating and uncomfortable it can be to discover that your boiler isn’t working in the depths of winter. If this happens, we can provide trusted advice, recommendations and boiler repair and replacement services. Contact us today for more information!

Why have I got intermittent hot water coming from my taps?

If you’ve spotted intermittent hot water coming from your taps, you’ve likely got a problem with your boiler. If this happens, we can provide trusted advice, recommendations and boiler repair and replacement services. Contact us today for more information!

If you’re experiencing any of the issues listed above, don’t wait for your boiler to break down. Contact our friendly and qualified team today for trusted advice, professional services and a FREE no-obligation quote.

Why does my boiler need an annual service?

A regular boiler service is essential to ensuring that your boiler runs safely and efficiently. What’s more, with newer boilers it is often one of the conditions of your manufacturer’s warranty.

An annual boiler service is vital to keep you safe and warm. A boiler service is undertaken to ensure that your boiler is performing as it should and to ensure that there are no faults. As part of your annual boiler service, our gas-safety engineers will conduct a Carbon Monoxide Test and check to see that it is running safely.

If our engineers identify a minor problem, we can provide you with a FREE no-obligation quote for remedial work to help avoid loss of heating and hot water at a later date.

We're always here to help

Need assistance with your boiler or heating? Simply fill in the form below and one of our team will get back to you as soon as possible.

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